What is Bitpanda? The company, its legal entities, licences and leadership
Bitpanda is an investment broker founded in Vienna in 2014; customers in the EU and EEA contract with Bitpanda GmbH (FN 569240 v, Stella-Klein-Löw Weg 17, 1020 Vienna), which is authorised as a crypto-asset service provider under MiCAR by the Austrian FMA (commercial register number 569240v), while stocks, payments and metals are provided by three further Austrian group companies.
Crypto-assets are highly volatile. You could sustain a loss of some or all of your investment, so it is important to invest only what you can afford to lose. Read the risk disclosure
Reviewed by Head of Compliance · Last verified
Legal entities and regulators
Bitpanda is a group of companies, and each one is supervised for the service it provides. If you live in the EU or EEA, these five companies stand behind the products on this website. The status column uses the wording of the legal notice and the registers.
| Entity | Company no. | Regulator and status | Identifier | Date | Register and last verified |
|---|---|---|---|---|---|
| Bitpanda GmbH | FN 569240 v Commercial Court Vienna |
Authorised as a crypto-asset service provider under MiCAR by the Austrian Financial Market Authority (FMA) Authorised Crypto broker, Fusion, staking and custody. |
Commercial register number 569240v | ESMA register |
FMA company database ESMA MiCA register Verified |
| Bitpanda Asset Management GmbH | HRB 258842 B Berlin Local Court |
Authorised as a crypto-asset service provider under MiCAR by BaFin (BaFin-ID 10159692) Authorised Crypto-asset services from Berlin. |
BaFin-ID 10159692 | ESMA register |
BaFin company database Verified |
| Bitpanda Payments GmbH | FN 501412 x | E-money institution licensed in Austria by the FMA, holding an e-money and PSD2 licence Licensed E-money and payment services. |
Commercial register number 501412x Institute code 94646 |
to be confirmed | FMA company database Verified |
| Bitpanda Financial Services GmbH | FN 551181 k | Investment services provider licensed in Austria by the FMA Licensed Stocks, ETFs and other financial instruments. |
Commercial register number 551181k | Licence since ; current scope since | FMA company database Verified |
| Bitpanda Metals GmbH | FN 511923 d | Trade business supervised by the Magistrate District Office for the 2nd district of Vienna under the Austrian Trade Act (Gewerbeordnung 1994). A trade licence, not a financial-services licence. Trade authority Precious metals. |
to be confirmed | to be confirmed | to be confirmed Legal notice read |
Sources: the Bitpanda legal notice, read on 6 October 2026, and the ESMA interim MiCA register and the FMA company database, read on 11 October 2026. The numbers 569240v, 501412x and 551181k are commercial register numbers. Neither source shows a separate FMA licence number.
The ESMA register lists seven crypto-asset services for Bitpanda GmbH: custody and administration, exchange for funds, exchange for other crypto-assets, execution of orders, placing, reception and transmission of orders, and transfer services. They are passported to all 30 EEA states. Operating a trading platform is not on the list. The register identifies Bitpanda GmbH by LEI 5493007WZ7IFULIL8G21 and Bitpanda Asset Management GmbH by LEI 9845005X9B7N610K0093.
Group companies that do not serve this website
These companies belong to the same group but serve clients elsewhere, or hold no licence of their own.
| Entity | Based in | Regulator and status | Identifier and date | Register |
|---|---|---|---|---|
| BP23 CA Limited | Valletta, Malta | In the ESMA interim MiCA register, under the commercial name "Bitpanda", as a crypto-asset service provider authorised by the Malta Financial Services Authority (MFSA), for Malta only. Role in the group: to be confirmed | LEI 984500DEID7B03J77118 Register date |
ESMA MiCA register |
| Bitpanda Broker UK Ltd | London, United Kingdom | Registered with the Financial Conduct Authority (FCA) as a cryptoasset business under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017. The registration is for anti-money-laundering and counter-terrorist-financing supervision only. The Financial Ombudsman Service and the Financial Services Compensation Scheme do not apply. | FCA reference number and date: to be confirmed | FCA Register search |
| Bitpanda Broker MENA FZCO | Dubai, United Arab Emirates | Licensed by VARA for Broker-Dealer Services (VASP Licence VL/25/03/001). | VASP Licence VL/25/03/001 Issued |
VARA public register |
| Bitpanda Custody MENA FZCO | Dubai, United Arab Emirates | Licensed by VARA for Custody Services, including custodial staking (VASP Licence VL/25/04/006). | VASP Licence VL/25/04/006 Issued |
VARA public register |
| Bitpanda Group AG | Zürich, Switzerland | Group holding company. No licence is stated for it. | CHE-267.250.666 | Not applicable |
This page gives no total number of licences, because the live Bitpanda site states three different counts. Each company is listed with its own status instead. The same facts, one section per company, are on the page with licences and register entries, entity by entity, and the Academy guide shows how to check a MiCA licence in the public registers.
What Bitpanda is
Bitpanda is a broker, not an exchange: you buy from and sell to Bitpanda at a quoted price.
Bitpanda is a retail investment broker, founded in Vienna in 2014. With one account, residents of the EU and EEA can buy and sell crypto-assets, stocks, ETFs and precious metals. Next to the standard broker there is Bitpanda Fusion, an advanced trading platform with volume-based fees, and a staking service that pays out network rewards weekly.
The operating companies in the tables above belong to one group. Its holding company is Bitpanda Group AG in Zürich (CHE-267.250.666). According to the group's corporate site, Bitpanda has over 7 million clients and a team of more than 800 people.
Start with the overview of Bitpanda products, or go straight to buying Bitcoin through the broker, the Fusion trading platform or the staking service.
How Bitpanda makes money
Bitpanda earns money from fees on trades and services. These are the main revenue lines and the published price behind each one.
| Fee | Revenue line | How it is charged |
|---|---|---|
| 0.99% | Broker trades in Bitcoin and stablecoins | Trade fee per transaction. |
| 1.49% | Broker trades in other crypto | Trade fee per transaction. A few listed coins carry a higher fee. |
| 0.25% | Bitpanda Fusion | Fee at Level 1 on your 30-day rolling volume. It falls in seven levels to 0.02%. |
| €1 | Stocks and ETFs | Flat fee per trade. Stocks and ETFs are provided by Bitpanda Financial Services GmbH. |
| 20% | Staking | Commission: Bitpanda keeps 20% of the staking APY, as of . Rewards are variable and not guaranteed. |
You trade with Bitpanda
Bitpanda is the counterparty to your orders: you buy from and sell to Bitpanda, not another customer. The price you are quoted can include a spread on top of the fee in the table.
What costs nothing
Accounts and wallets are free of charge, and Bitpanda charges no fee for storing crypto-assets. Other products, such as crypto indices, carry their own fees, and third-party costs and taxes can still apply.
Every price, with its source and date, is in the fee schedule behind each revenue line.
Leadership
The offices below carry the titles Bitpanda publishes: managing directors in the legal notice, the group management team on the corporate site, both read on 6 October 2026. The holder of each office is to be confirmed by the owner.
Managing directors of Bitpanda GmbH
- Managing director, 1 of 3 to be confirmed by the owner
- Managing director, 2 of 3 to be confirmed by the owner
- Managing director, 3 of 3 to be confirmed by the owner
Group management team
- Executive Chairman of the Board to be confirmed by the owner
- Co-CEO, 1 of 2 to be confirmed by the owner
- Co-CEO, 2 of 2 to be confirmed by the owner
- CFO to be confirmed by the owner
- CTO to be confirmed by the owner
- COO to be confirmed by the owner
- Chief Legal Officer to be confirmed by the owner
- Chief Growth Officer to be confirmed by the owner
- Chief of Staff, Head of Corporate Development & IR to be confirmed by the owner
- SVP Compliance, Risk & AFC to be confirmed by the owner
Milestones
Dates as the group's corporate site gives them, read on 6 October 2026. The 2025 date comes from the ESMA register.
- 2014
Bitpanda is founded in Vienna.
- 2015
Bitcoin brokerage starts in Austria.
- 2019
Precious metals are added.
- 2020
Series A funding round of USD 52 million.
- 2021
The corporate site reports a valuation of USD 4.1 billion. Trading in tokenised stocks begins.
- 2022
Bitpanda acquires Trustology and renames it Bitpanda Custody.
- 2023
The corporate site reports licences in Germany, France and Italy.
- 2025
Bitpanda GmbH receives its MiCAR authorisation. The ESMA register dates it .
Security and assurance in brief
Four statements Bitpanda makes about security, and what still has to be documented for each.
- ISO 27001
- Bitpanda states that it holds ISO 27001 certification. Issuer and dates: to be confirmed
- SOC 2 Type 2
- Bitpanda states that it has attained a SOC 2 Type 2 report. Auditor and period: to be confirmed
- Cold storage
- According to Bitpanda, crypto-assets are kept in cold storage facilities that are examined by an external auditor. Auditor: to be confirmed
- Bug bounty
- Bitpanda runs a public bug bounty programme. Programme address: to be confirmed
The evidence fields for each point, and what is not published, are on the page with security, custody and audit facts.
How we write and review content
Guides are written by the Bitpanda Research Team and reviewed by compliance before they go live.
Named authors and reviewers, each with a profile page, are required before publication. The editorial and AI-use policy sets out how facts are sourced and checked, how corrections are marked and how a person checks any AI-assisted draft.
The guides themselves are in the Academy: Bitpanda Academy guides.
Contact and complaints
- Post
- Bitpanda GmbH, Stella-Klein-Löw Weg 17, 1020 Vienna, Austria
- Support
- Live chat in the app at any hour, scheduled calls from Monday to Friday, WhatsApp and the helpdesk. Hours and languages are on the page with contact details and support channels.
- Complaints
- Complaints are sent by e-mail. If the answer does not settle the matter, you can turn to the Austrian Financial Market Authority, the Bankenschlichtungsstelle or, for the German company, BaFin. The steps are in the complaints procedure and dispute bodies.
Check the registers yourself
Every company, identifier and register link on this page is repeated on the licences page, one section per company.