Bitpanda: a regulated crypto broker for Europe, with stocks, ETFs and metals
Bitpanda is a Vienna-based investment broker: Bitpanda GmbH is authorised as a crypto-asset service provider under MiCAR by the Austrian Financial Market Authority (FMA), under commercial register number 569240v, lets EU and EEA residents buy and sell crypto from €1, and offers stocks, ETFs and precious metals through separately licensed group companies.
Crypto-assets are highly volatile. You could sustain a loss of some or all of your investment, so it is important to invest only what you can afford to lose. Read the risk disclosure
- FMAMiCAR authorisation of Bitpanda GmbH, dated 9 April 2025 in the ESMA register: licences and register entries for each Bitpanda company
- ISO 27001Bitpanda states that it holds ISO 27001 certification and a SOC 2 Type 2 report: how Bitpanda stores and protects assets
- €1The minimum amount to buy or sell an asset is EUR 1.00: full Bitpanda fee schedule and limits
- 2014Founded in Vienna in 2014: the companies and people behind Bitpanda
Register extract Read on
- Regulator
- Austrian Financial Market Authority (FMA)Competent authority for Bitpanda GmbH in the ESMA register of crypto-asset service providers
- Entity
- Bitpanda GmbHStella-Klein-Löw Weg 17, 1020 Vienna, Austria. Crypto-asset services a, c, d, e, f, g and j under MiCAR.
- Register identifier
- Commercial register number 569240vLEI 5493007WZ7IFULIL8G21
VAT ID ATU78580117
What you can do with Bitpanda
€1 minimum order
Buy Bitcoin and other crypto
You buy from and sell to Bitpanda at a quoted price, from EUR 1.00 per order. The trade fee for Bitcoin is 0.99% per transaction.
0.25% Fusion fee at Level 1
Trade on Fusion
Fusion is Bitpanda's advanced trading platform. Fees start at 0.25% and fall as your 30-day volume grows. Prices are aggregated from 12+ venues as of July 2026, and the venue mix can change.
20% commission
Stake crypto for rewards
Staking rewards are distributed every Tuesday in the asset you staked, for each full day it was staked. Bitpanda keeps a commission of 20% of the staking APY, as of . Rewards are variable and not guaranteed.
24/7 live chat in the app
Use the app
The Bitpanda app runs on iOS and Android, and Fusion is fully available in both. Support starts in the in-app chat at any hour: AI answers first, then a person takes over when needed.
Fees at a glance
Four prices cover most of what people do on Bitpanda. Accounts and wallets are free of charge.
| Fee | What you trade | How it is charged |
|---|---|---|
| 0.99% | Bitcoin and stablecoins | Trade fee per transaction on the Bitpanda broker. |
| 1.49% | Other crypto | Trade fee per transaction on the Bitpanda broker. A few listed coins carry a higher fee, shown in the fee schedule. |
| 0.25% | Bitpanda Fusion | Level 1 fee for up to EUR 100,000 of 30-day volume, falling in seven levels to 0.02%. |
| €1 | Stocks and ETFs | Flat fee per trade, fractional shares included. |
Third-party fees, currency conversion costs and taxes can still apply.
How Bitpanda is regulated
Bitpanda is a group of companies. Each one is supervised for the service it provides, and the four that serve EU and EEA clients are listed here in the wording of the legal notice.
Bitpanda GmbH (crypto-asset services)
Authorised as a crypto-asset service provider under MiCAR by the Austrian Financial Market Authority (FMA), under commercial register number 569240v. The ESMA register gives 9 April 2025 as the authorisation date.
Bitpanda Asset Management GmbH
Authorised as a crypto-asset service provider under MiCAR by the German Federal Financial Supervisory Authority (BaFin), BaFin-ID 10159692. The company is based in Berlin.
Bitpanda Payments GmbH
E-money institution licensed in Austria by the FMA, holding an e-money and PSD2 licence (commercial register number 501412x; institute code 94646). It handles e-money and payment services.
Bitpanda Financial Services GmbH
Investment services provider licensed in Austria by the FMA (commercial register number 551181k). It provides stocks, ETFs and other financial instruments.
Every identifier, date and register link is on the page with licences and register entries for each Bitpanda company. For the history, see the companies and people behind Bitpanda.
Looking for a crypto exchange in Europe? How Bitpanda differs
Bitpanda is a broker, not an exchange: you buy from and sell to Bitpanda at a quoted price.
On Fusion, prices are aggregated from 12+ venues and Bitpanda fills your order itself, as principal and as your only contractual counterparty. Bitpanda states that it does not operate a multilateral trading system, and the ESMA register does not list the operation of a trading platform (service b) for Bitpanda GmbH.
If you searched for a crypto exchange in Europe, the practical difference is who you trade with and how the price is set. The guide to crypto broker vs exchange: costs and custody compares both models, and the Fusion page covers Fusion fee tiers and order types.
How your assets are protected
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Certification and assurance report
Bitpanda states that it holds ISO 27001 certification and has attained a SOC 2 Type 2 report.
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Cold storage, examined from outside
According to Bitpanda, crypto assets are kept in cold storage facilities that are examined by an external auditor.
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Account protections you switch on
Optional TOTP two-factor authentication, an anti-phishing code and session management are in your security settings.
What is not covered
Crypto holdings are not bank deposits. Read the risk disclosure for crypto-assets before you invest.
The security page shows the evidence behind each point: how Bitpanda stores and protects assets.
Beyond crypto: stocks, ETFs and metals
Stocks and ETFs. You can buy fractional shares for a flat fee of €1 per trade. They are provided by Bitpanda Financial Services GmbH, an investment services provider licensed in Austria by the FMA (commercial register number 551181k).
Precious metals. Gold, silver, platinum and palladium are physically backed and stored in Switzerland. They are provided by Bitpanda Metals GmbH, a separate group company.
Investing in stocks, ETFs and commodities carries risks.
Learn before you invest
Three guides from Bitpanda Academy, in reading order: the steps, the rules and the costs. For information only. Not investment advice.
Related guides
-
How to buy Bitcoin in Europe, step by step
Choosing a provider, verifying your identity, paying in euros and deciding where to keep your coins.
-
What a MiCA licence covers and how to check one
The ten crypto-asset services, what authorisation does not protect, and how to read the ESMA, FMA and BaFin registers.
-
Crypto broker vs exchange: what you pay and who holds your coins
Who you trade with under each model, how each one charges and where custody sits.
Support and complaints
- Live chat
- In the app, 24/7. AI answers first, with escalation to a person.
- Scheduled call
- Monday to Friday, 9 to 5, in English, German, French and Italian.
- Support also answers on WhatsApp.
- Helpdesk
- Self-service articles and requests at support.bitpanda.com.
- Post
- Bitpanda GmbH, Stella-Klein-Löw Weg 17, 1020 Vienna, Austria
Is this message really from Bitpanda?
Bitpanda support never asks for your password, seed phrase, recovery codes or two-factor codes, and it does not message you first.
For every channel and its hours, contact Bitpanda support. Short answers are in the frequently asked questions about accounts and fees. If something went wrong, this page explains how to make a complaint and where to escalate it.